Answers to frequently asked questions

How is the buy made on your site?
  • Choose the item you want and add it to the cart
  • Enter your exact address, first name, last name and phone number
  • If you want to buy online in installments, indicate the preferred bank
  • To pay by bank card, enter the card details
What is the longevity of your fragrances?

Persistence of perfume is determined by several factors. Learn more about this topic from our expert's article - "Fragrance Persistence: What Causes It.

Can the purchased item be returned or exchanged?

The purchased item can be exchanged or returned if:

  • The ordered product is not identical to the item seen and ordered on our website. Let's say you subscribe to a perfume whose inscription in our product name and photo does not match the one delivered to you by our courier.
  • The item has a damaged trade appearance: the perfume box is damaged, the atomizer does not work (perfume does not spray when the spray head is pressed. Liquid spills from the bottle.
  • While choosing products on the website, you accidentally subscribed to another item
How is the item delivered?

Express service, Tbilisi

  • Monday - Friday - from 15:00 to 19:00 the delivery of the shipment on the same day, and delivery of the shipment from 19:00 to 20:00 until 12:00 of the next day.
  • Saturday – 12:00 pm to 3:00 pm Delivery of the message delivered on the same or next working day until 12:00 pm, depending on the sender's wishes

Region (pass only)

  • Monday - Friday delivery before 19:00 on the next working day today.

Methods of purchase

Buy in installments

You can buy products online in installments, from 50 GEL and up to 6 months. After placing an order on the website, wait for the bank's notification. For a positive answer, call the store's free hotline: 591 69 07 47

Purchase of perfumes and cosmetics by bank card

If you want to buy the products by card, you can pay the fee with any bank card on our website. When choosing this form of payment, you can pay with PayPal, VISA, MASTER CARD and AMERICAN EXPRESS cards, both online from our site and with cash. After checking the product, pay with any bank card, after which you will receive the relevant documents and payment check.